Author Archives: Paul Mugge
In a World Increasingly Filled With AI, How Do We Ensure That Machines Know Right From Wrong?

Editor’s note: The more machines do for us, the more it behooves us to consider ethical issues. This post is an excerpt of an article on that subject that ran in the CIMS Innovation Management Report (IMR) in July/August 2018. … Read More

Innovation? There’s a System for That

Editor’s note: Durham-based Bell and Howell turned to CIMS about four years ago for help shifting its emphasis on mail-processing systems to digital services, becoming one of the first corporations to formally follow the CIMS System for Industrial Innovation. Challenges … Read More

Beyond the Hype: Putting Design Thinking to Work

Editor’s Note: Design thinking is a hot topic right now, observes Tucker J. Marion, associate professor in Northeastern University’s Entrepreneurship and Innovation Group.  Professor Marion integrates design thinking into his product development classes and has worked on projects with design … Read More

Give Power to the People For Innovation That Works

Editor’s note: Gina Colarelli O’Connor and her research team at Rensselaer Polytechnic Institute have been studying how companies manage radical, or breakthrough, innovation since 1995. She believes that companies must recognize that innovation is distinct from other corporate functions, and … Read More

8 Don’t-Miss Reads To Help You Stay-Or Get-Informed

If your New Year’s resolution was to stay more current with news and trends in the innovation space but you’ve been slacking off, we’ve got you covered. CIMS Innovation Management Report Editor Mike Wolff carefully curates a list of the … Read More

CIMS Annual Meeting to Focus on Digital Transformation

CONTACT: MICHELLE GRAINGER, 919-513-0166 FOR IMMEDIATE RELEASE March 23, 2018 Learn How to Digitally Transform Your Business or Organization Research Triangle Park, N.C.–Digital transformation isn’t just a buzzword. Thousands of organizations around the world have engaged in the process of … Read More

Making the ‘Chain’ Work for Business

By Mike Wolff, IMR Editor Business Insider boldly proclaimed, “Your digital life will soon be based on the blockchain foundation and you will gradually capitulate to its immense power!” in its September 7, 2017 issue. So will this prediction come … Read More

Could You Pass the Innovation Professional Test?

Guest Post by Brett Trusko Maybe you walk the innovation talk, but are you an innovation leader–someone who will lead your company to new heights? Developing such leaders is one aim of the The International Association of Innovation Professionals (IAOIP), … Read More

Thoughts On Creating a More ‘Agile’ NPD Process

Guest Post by Robert G. Cooper Editor’s note: In this excerpt from the September-October issue of the CIMS Innovation Management Report, Robert Cooper, “father” of the Stage-Gate model of new product development and ISBM Distinguished Research Fellow at the Smeal … Read More

Harnessing the Power of Now to Predict the Future

Guest Post By William Rand Editor’s note: William Rand, an assistant professor of business management at N.C. State University’s Poole College of Management, first introduced the term “nowcasting” — the idea that by using modern telecommunications, the internet of things, … Read More

Mini-I-Corps Program Yields Big Results

Guest Post by Pasquale Ferrari You’ve likely heard of AmeriCorps, and of course the Peace Corps, but did you know that there’s also an Innovation Corps™, or I-Corps? A program of the National Science Foundation and part of the National … Read More

Six Secrets of Winning Innovators

Guest post by Rob Hoehn Each year,, an open innovation management software platform, invites its customers and subscribers to nominate winning teams for its Innovation Management Awards. The City of Calgary (Canada), Oak Ridge National Labs and the U.S. … Read More

Cross Your “Ts” For Better Innovation

By Paul Mugge, Timothy L. Michaelis and Michelle Grainger  Editor’s note: This article is excerpted from the May-June issue of the CIMS Innovation Management Report (IMR). Paul Mugge is Director of CIMS, Michelle Grainger is its Managing Director, and Tim … Read More

Chief Innovation Officer: There’s a Certificate for That

Guest Post By Brett Trusko Editor’s Note: This post is excerpted from the May/June issue of the CIMS Innovation Management Report. In it, Brett Trusko–assistant professor at Texas A&M University and president of the International Association of Innovation Professionals—explains why … Read More

It’s Not Your Grandfather’s Accounting Profession Anymore

Guest Post By D. Scott Showalter  The accounting discipline has been slower than most to adopt to embrace innovation. But that looks to be changing: More and more accounting firms are employing data analytics to better serve their clients. In … Read More

IT Skills + Business Acumen= Savvy Data Scientist

Editor’s note: This is part of an occasional series profiling people who work for or on behalf of CIMS and its mission. This profile focuses on Rakesh Ravi, a recent Master of Science graduate of the N.C. State Department of … Read More

Open Innovation: Six Steps to Analyze the IP Landscape

Guest post by Wim Vanhaverbeke and Paul Germeraad Editor’s note: Wim Vanhaverbeke of Hasselt University in Belgium and management consultant Paul Germeraad have led efforts to research, validate and disseminate best practices in Open Innovation. In this article, excerpted from … Read More

How to Create an Innovative Enterprise

Guest post by Curtis R. Carlson, Ph.D. Editor’s note: Curtis R. Carlson spoke to 500 people at the 8th Global Peter Drucker Forum in November 2016. Carlson, the founder and CEO of Silicon Valley-based Practice of Innovation, asked participants, “How … Read More

Take These Three Steps to Foster Lean Innovation

Guest Post By Tucker G. Marion Editor’s Note: This is an excerpt of an article that appears in the January-February 2017 issue of the CIMS Innovation Management Report. In it, Tucker Marion–Associate Professor and Director, Innovation Masters Programs, D’Amore-McKim School … Read More

Casting a Wide Web Net to Research Product Safety

Editor’s note: For industries concerned about both innovation and public health, knowing everything about what goes into their products is a no-brainer. This responsibility is especially important for manufacturers of chemical-based products such as coatings, including paint. Sometimes, harmful effects … Read More

Resolve to Catch Up on Your Innovation Reading

If one of your new year’s resolutions is to read more, specifically more about innovation, then here’s a gift for you. CIMS Innovation Management Report Editor Mike Wolff recommends several must-read articles to help you get caught up before you … Read More

Graduating Entrepreneurs: A Fresh Look at Biz Ed

Guest Post by Dane Stangler  Editor’s note: The following article is excerpted from the November/December 2016 issue of the CIMS Innovation Management Report. The author, Dane Stangler, is vice president of research and policy at the Kauffman Foundation, where he … Read More

Tech pioneers SAS, Cisco and Toshiba Want to Help Your Business Understand & Embrace Digital Transformation

By Michelle Grainger Managing Director, Center for Innovation Management Studies (CIMS)    It’s not every day that executives from brand-name high-tech companies find themselves in the same room sharing stories and advice. But that’s exactly what will happen later this … Read More

Sign Up to Learn Best Practices of Digital Transformation

FOR IMMEDIATE RELEASE                                                                        NOVEMBER 14, … Read More

More Brains Mean Better Ideas

Guest Poster By Robert L. Tucker Just over a year ago, innovation consultant, speaker and author Robert Tucker named crowdsourcing one of the five hottest innovation trends, driven by successful brands such as Lego Toys, Frito Lay and Clorox. The … Read More

Not Your Grandfather’s Research Park

Guest Post By Bob Geolas and Mason Ailstock, Research Triangle Park Foundation Editor’s note: The following article is excerpted from the September/October issue of the CIMS Innovation Management Report. CIMS maintains an office in the Frontier Center, which represents the … Read More

Forecasting Future Innovation Pathways with Big Data

Alan Porter of Georgia Tech has for years believed that a form of Big Data analysis called tech mining–when applied to R&D literature, patent and business intelligence–can pay off in anticipating future pathways for innovation in order to make better … Read More

Let’s Call Innovation What It Is: A Science

The following article by Joseph Nadan is excerpted from the July/August issue of the Innovation Management Report, our bi-monthly newsletter. The article builds on a presentation that Nadan—who is a professor at New York University and Chief Innovation Scientist at … Read More

From Stage-Gate to Triple-A: A Next-Gen Approach to Launching Products

In the 30 years since Robert G. Cooper introduced Stage-Gate®, it has become the most widely used process for steering product ideas to their launch. Still, the process has its share of critics, as Cooper readily concedes today. In the … Read More

How to Foster a Culture of Data-Savvy Managers

Big Data is a buzzword, and for good reason: If used correctly, it can help organizations make decisions that lead to higher profits, great collaborations, and other business benefits. But Big Data is only useful to an organization if its employees … Read More

How Knowing More About Your Innovation Culture Can Help You Grow Your Product and Service Offerings

By Paul Mugge In the history of innovation, services have taken a back seat to products. It’s easier to create, launch and market tangible goods to consumers and even B-to-B customers. But should it be that way? We don’t think … Read More

Want To Be More Innovative? Train Your Employees!

The disconnect is stunning: While innovation executives around the globe name innovation as one of their top three priorities, 70 percent of them rate their company’s innovation capabilities as just average (source: Boston Consulting Group, 2014). This gap inspired CIMS … Read More

‘Follow the Money’ To Locate Potential Business Partners

Editor’s note: The following article is adapted from the March-April 2016 issue of Innovation Management Report, the newsletter of CIMS. Its authors are Paul Mugge, CIMS executive director, and Richard Kouri, CIMS’ “chief evangelist” and former executive director of the … Read More

Businesses Need ‘Superforecasters,’ Not Crystal Balls

Having watched the volume of technology-forecasting literature expand over the  years, our curiosity was naturally piqued when we read Barbara Mellers’ claim that companies can still make better predictions. “Companies can do better at forecasting the future by creating their … Read More

How Much Are You Spending on Innovation?

The CIMS Innovation Management Report, published six times a year, is jam-packed with informative, thorough articles on research in the field of innovation management and the management of technology, whether it’s being done by CIMS researchers or fellows or by … Read More

Innovation System Works for Services, Too

 A self-proclaimed technology and innovation evangelist, Brian Bowers of Bell and Howell is interested in ways to use change to foster growth. In fact, that’s part of his job description as Chief Technology Officer for the company, which is a … Read More

Like Kevlar, Stephanie Kwolek was Made of Strong Stuff

As DuPont’s year-long celebration of the 50th anniversary of Kevlar® came to close, CIMS’ Innovation Management Report marked the occasion by publishing a tribute to Stephanie Louise Kwolek, the inventor of the versatile, now-ubiquitous fiber, which is five times stronger … Read More

Highlights from the CIMS 2015 Annual Conference

More than 110  CIMS members and guests made strides in advancing open innovation at the organization’s recent annual conference. Fittingly, the conference was held at the Frontier, a Research Triangle Park-based, cutting-edge co-working and office space that its developers call … Read More

Agricultural Biotechnology is Ripe For Innovation

By Paul Mugge CIMS is a nationally-based organization, with an international reach thanks to most of our corporate sponsors, fellows and researchers. With such a broad focus, we haven’t lost sight of what is important in our own backyard of … Read More

InnovationLit: Entrepreneurship, Global Innovation, Cutting R&D, Building Capabilities, Robots, Warby Parker, & More

By Mike Wolff The Future of Entrepreneurship: Millennials and Boomers Chart the Course for 2020; Ewing Marion Kauffman Foundation, Feb. 2015. “By many measures, entrepreneurship is enjoying a renaissance,” begins this assessment of the current state of entrepreneurship. But it quickly … Read More

How Ply Gem Builds Sustainable, Competitive Innovation

The “new normal” is promising to dramatically alter the building industry, requiring Ply Gem Industries to reevaluate its position as a manufacturing company, says Lee Clark-Sellers, Ply Gem’s Innovation Officer since 2011. With the demand for supply chain value, the … Read More

Transforming Communications for 21st Century

Providing the capabilities needed for 21st century communications is driving significant improvements in our legacy communication services and technology, wrote Joe Mambretti in Innovation Management Report’s Jan/Feb 2013 issue (pps. 18-21). Mambretti, who directs the International Center for Advanced Internet … Read More

System for Industrial Innovation Revealed at CIMS Winter Meeting

Dozens of innovation-management experts and advocates turned out for CIMS’ first-ever winter meeting in downtown Raleigh last month. Typically, CIMS holds two yearly meetings—one in the fall and one in the spring—but scheduling conflicts and the release date of a … Read More

Since Our Last Issue: Innovation News You May Have Missed

2014’s Most Innovative Companies Google, Bloomberg Philanthropies and Xiaomi led Fast Company’s “Top 10” ranking of companies whose products or services “can radically remake an industry, change consumer habits or challenge economic assumptions”: Google “for becoming a $350 billion giant … Read More

InnovationLit: Traversing the Valley of Death, Mastering Entrepreneurship, Building a Creative Culture, Innovation Blueprint, Global View of Big Data, R&D Productivity, Innovation in 90 Days, Inventing SQUID, U.S. Startup Slowdown

Traversing the Valley of Death: A Practical Guide for Corporate Innovation Leaders; Stephen K. Markham and Paul C. Mugge; Center for Innovation Management Studies, NC State University, Raleigh, NC; 2015; 172 pp. This book is for managers with responsibility to grow … Read More

“Birthing Unicorns Is Hard”

That’s how Anand Sanwal, CEO/co-founder of venture data provider CB Insights, titled his recent talk to the Cornell Entrepreneurship Summit. IMR invited him to elaborate in this edited email exchange: IMR: You call companies with billion-dollar private-market valuations unicorns. What does that mean? Sanwal:  Billion dollar companies … Read More

Identify Disruptive Innovations and Align Organization Behind Them — Kelly Services’ Innovation Journey

“Helping employees at a large company see the connection between the nebulous concept of innovation and the everyday world of corporate reality isn’t an easy task,” Rolf Kleiner, Kelly Services Chief Innovation Officer and a CIMS Industrial Fellow, observed in … Read More

Building Company Focuses on Foundations of Innovation

By Michelle Grainger The companies CIMS works with are committed to innovation. That’s no surprise. That holds true for a company whose industry—the home-building trade—isn’t exactly known for making innovation headlines. Ply Gem Industries stands out. It even has a … Read More

Exec Employs Innovation in Staffing Firm

By Michelle Grainger Lots of executives work in industries that have nothing to do with their college majors. But Rolf Kleiner of staffing agency Kelly Services—a CIMS member—has gone pretty far afield. He received his Bachelor’s and Master’s degrees in … Read More

Buzzfeed: Latest Disrupters?

“The most interesting tech companies aren’t trying to sell software to other companies,”Andreessen Horowitz partner Chris Dixon blogged August 10 ( “They are trying to reshape industries from top to bottom.” Dixon was announcing his Silicon Valley VC firm’s $50 … Read More

How Eastman Chemical Organizes To Gain Value from Big Data Analytics

It’s hard to miss the hype around analytics, says Mike Paulonis, Data Science Manager at Eastman Chemical Company, as he observes the world applying analytics and data science to create better sports teams, predict election outcomes, stop fraud, minimize customer … Read More

CIMS Team Explores Using Big Data for Open Innovation

By Michelle Grainger CIMS Executive Director Paul Mugge is among the co-authors of a chapter in a new book on using strategic alliances for more effective open innovation. The chapter focuses on one of our key strengths–Big Data analytics for … Read More

InnovationChart: Female Talent Finds Tech Workplace ‘Promising and Frustrating’

In the July/August InnovationChart, a study was completed showing that women in science and technology fields have been driven out of their work environments. The data is presented in the four graphs below: In 2008, data gathered by New York … Read More

InnovationLit: Innovation Front End, Corporate Failures, Big Data Caveats, Google’s X Lab, Academic Inventions, Cultures that Work, Breakthrough Technologies, and More

This is a sample from the CIMS July/August 2014 IMR which presents an article written by Mike Wolff. The article highlights the most recent research and material on innovation. “Managing the Front End of Innovation: Results from a Three-Year Study”; … Read More

Startup Ecosystem Building In North Carolina’s Raleigh and Triangle Region

This is a sample from the CIMS July/August 2014 IMR which presents an article written by Derrick Minor. The article talks about the Triangle’s growing startup ecosystem due to its support, networks, and tier 1 research universities. At HQ Raleigh’s … Read More

Mistakes I Have Witnessed (And Sometimes Made)

This piece from the CIMS July/August 2014 Newsletter presents an article written by Jim Guskin which discusses four common mistakes often made by management regarding innovation. Search for “management/innovation mistakes” and you’ll find “Top Ten Innovation Mistakes,” “Five Innovation Mistakes … Read More

Seeking Opportunities? Follow the Money!

If you want to know what’s important to someone, just look at what they spend money on. The same can be said of businesses and funding organizations. They only spend money or issue funding when they’re confident the idea, product, … Read More

NSF ‘Audacious Experiment’ Still Audacious But An Experiment No Longer

This is a sample from the CIMS July/August 2014 IMR which presents an article written by Mike Wolff. The article highlights the history of NSF and its future.   The U.S. government has been running “one of the most audacious … Read More

The World Needs Data Savy Managers

This excerpt is from the Bloomberg Businessweek Management Blog  which presents an article written by Paul Mugge. The article highlights the importance of managers who can interpret and understand data. In Paul Mugge’s post to the Management Blog he advises students … Read More

Students Bring Global Flavor to Big Data Analytics

By Michelle Grainger Croissants, red wine, cobblestone streets and the Provencal sun. Sweet tea, barbecue, tall pines and the Carolina sky. Add real-world based business classes and international business experience to the mix, and you have an idea what students … Read More

Innovators of Today, Tomorrow Meet and Mingle

CIMS members, faculty, Industrial Fellows, guests, speakers and grad students associated with the center met for an exchange of ideas, information and inspiration last month in downtown Raleigh. Above, Industrial Fellows (left to right) Fred Renk, Mariann “Sam” Jelinek and … Read More

Painting by the Numbers: Coatings Industry Explores Big Data

By Paul Mugge You know the expression for something that’s boring? The one that goes, “It’s like watching paint dry.” Well, there’s nothing boring about the paint industry’s quest for innovation and sustainability. We’ve been partnering with the American Coatings … Read More

Sustaining an Innovation Culture at BASF North America – How CIMS Diagnostic Help

Firms that need a roadmap for building strong, enduring innovation capabilities will find the CIMS Innovation Management Maturity Assessment (IMMA) diagnostic tool invaluable, CIMS executive director Paul C. Mugge wrote in the Spring 2012 IMR. BASF is one of the … Read More

Prolific Researcher Turns to Mentoring Next Generation of Bioscience Execs

As part of an occasional series on the people behind CIMS and other Poole College of Management initiatives, here’s an opportunity to learn more about Richard (Dick) Kouri of the BioSciences Management Initiative. For someone with a worldwide reputation as … Read More

Thinking Big: Innovators to Discuss Big Data Analytics Applications at April Meeting

Raleigh, N.C.—-What do doctors treating tuberculosis in sub-Saharan Africa and corporate executives struggling to gain market share for their new product have in common? The opportunity to use big data. The effective application of big data analytics to research can … Read More

Executive Education Director Driven By Passion for Connecting Companies with Solutions

By Michelle Grainger Dan McGurrin began his career tearing down walls. Now he’s spending his days building bridges. Metaphorically, of course, because McGurrin’s field is executive education. In this profile—one of a series on the staff, faculty and fellows of … Read More

Open Innovation Pioneer Brings Expertise to CIMS

By Michelle Grainger When John Tao retired from an executive job for the second time in March 2011, it didn’t take long before his wife let him know he was upsetting the domestic equilibrium they’d long enjoyed. So he channeled … Read More

CIMS Industrial Fellow Welcomes Challenges

By Michelle Grainger The Olympics aren’t usually associated with innovation, despite the new events that debuted at the 2014 games in Sochi, Russia, in February. In fact, it would be hard to find an event more wedded to tradition and … Read More

Purdue, GE Partner to Commercialize Academic Technology Faster

Purdue University and GE have entered into a university-industry partnership they call a new approach to expediting the commercialization of academia-based technology. Their agreement brings the expertise of GE’s corporate technology commercialization group to bear on innovations Purdue is developing. … Read More

CIMS Developing Tools/Methods To Leverage Big Data for Strategic Problem Solving

Much of the publicity around Big Data has boomed its power to capture large amounts of data and aggregate the results to make operational decisions. Admittedly there is value in this and many organizations are already realizing that value. However, … Read More

Do You Know the Five Best Practices of Innovation Management?

By Michelle Grainger Innovation management is a field ripe and ready for best practices. That’s been CIMS’ premise since its founding in 1984. Leading innovation management consultant, author and speaker Robert V. Tucker shares the same philosophy, which is why … Read More

Does Effective Resource Dedication Lead to Superior New Product Performance?

By Paul Mugge What is the impact of investments in knowledge workers and financial new product development (NPD) resources to new product financial performance? Innovation doesn’t happen in a vacuum. Companies need to invest their human capital and financial resources … Read More

CIMS Uses Big Data to Help Global Health Organization Diagnose TB in Third World

CIMS Uses Big Data to Help Global Health Organization Diagnose TB in Developing World The Clinton Health Access Initiative (CHAI) is partnering with the Center for Innovation Management Studies (CIMS) at NC State University’s Poole College of Management to explore … Read More

NSA Announces Partnership with NC State University in Big Data

RALEIGH, NC — The National Security Agency plans to create a data analysis lab on North Carolina State University’s Centennial Campus, officials said Thursday. The NSA grant to fund the Laboratory for Analytic Sciences is the largest sponsored research contract … Read More

CIMS Fall 2013 – Driving Growth Through Innovation
Spring 2013 Meeting – Gaining Top Line Growth Through Big Data Innovations
Peter Carragher: Working the Frontier

“Explorers always work on the frontier, that moving boundary between the known and the unknown, between the risk and uncertainty of tomorrow’s prospects and the relative comfort of today’s established plays,” wrote “Pete” Carragher in 2003 when he was managing … Read More

Grad Students Tackle Data-Driven Decision Making

By Paul Mugge Here’s a Jeopardy answer: Accounting, marketing, supply chain, and….big data. If you came up with, “What are business school subjects?” you’d be right. Congratulations! If you’re still stumped, don’t worry. Big data might not be on most … Read More

Ten Ways to Inhibit Innovation

“Every company is looking for the magic formula that will produce breakthrough products and services,” writes Ron Ashkenas (, “but a better starting point is to think about what gets in the way of innovation, especially in firms that already … Read More

Startups Down But Entrepreneurs Eternally Confident

Entrepreneurship dipped in 2011, but still remains above pre-recession levels, according to data from the Kauffman Index of Entrepreneurial Activity. The Index, released in March 2012 by the Ewing Marion Kauffman Foundation, captures annual information about new business owners in … Read More

Innovation Quick Sand: Organizational Politics

All businesses face certain organizational challenges when it comes to innovation; or better said, cultural challenges.  Everything from the layout of your office, to your style of communication, stagnate business processes, lengthy development cycles, not to mention those imaginary walls … Read More

Top 10 Reasons to Attend the CIMS Fall Meeting (with apologies to Dave Letterman)

Still undecided about whether to attend the annual Fall Meeting of the Center for Innovation Management Studies (CIMS)…? Here are the top 10 reasons why you should make plans to come join the Center and it’s guests on October 23rd … Read More

The Simon Personal Communicator

Before there was the Palm, the Blackberry, the Samsung Galaxy s3 or the iPhone 4s there was the Simon Personal Communicator. On November 2, 1992, International Business Machines, more commonly known as IBM, debuted the first “smartphone” prototype under the … Read More

New CIMS Fellow Aims to Separate Fact from Fiction

Peter Carragher has devoted his whole career to geology. But if it weren’t for chemistry, he might not have chosen the field. Carragher, who recently was named a CIMS Industrial Fellow, was working for Unilever in his native England prior … Read More

Packaging Company Veteran Brings Innovation Experience to CIMS

As a vice president at MeadWestVaco’s (MWV) Center for Packaging Innovation, Fred Renk played the role of student when professors at NC State’s Poole College of Management taught his team a new, highly effective method of deciding which promising technologies … Read More

Open Innovation Pioneer Brings Expertise to CIMS

When John Tao retired from an executive job for the second time in March 2011, it didn’t take long before his wife let him know he was upsetting the domestic equilibrium they’d long enjoyed. So he channeled his considerable energies … Read More

What is Successful Innovation?

Successful innovation can be defined many ways. The Center for Innovation Management Studies (CIMS) at NC State University defines innovation as something that drives commercial value.  To measure and study innovation, CIMS specifically looks at the following types of innovation: … Read More

NC State Poole College’s Center for Innovation Management Studies

The Center for Innovation Management Studies (CIMS) at the NC State University Poole College of Management has organized a packed agenda for its fall meeting to be held October 25 through 27, 2011, at the Marriott City Center, 500 Fayetteville … Read More